Privacy Policy




With the new General Data Protection Regulations (GDPR) coming into effect of the 25th May 2018 we would like to notify all of our clients that all personal information held within the practice is held securely and can only be accessed by those members of staff that are required to see them.


All data we hold and use is password protected


We never have or will share any information with a third party without your express consent.


We will only contact you when it is beneficial for your pet’s health that we do so, such as but not limited to;

Annual vaccination reminders.

Post op phone calls.

To discuss and update you regarding your pet in the event that you pets is being hospitalised with us

If your pet was found by a member of the public and handed into the practice.


We do have CCTV throughout the premises and have done for many years, this is both for your and our own protection in the event that we would need to refer back to them for any reason.


This footage is stored securely on a hard disc which is stored in a secure location for a maximum of 5 years.

There are only two people in the practice that have the means to access and review the footage held on hard discs